This Privacy Policy explains how Ruby Hall Clinic Services Private Limited ("Ruby Lab Services", "we", "us" or "our") handles information shared with us through this website, by email or by telephone.
Information we collect
We may receive information you voluntarily provide, such as your name, phone number, email address, location and the details of your service enquiry. Please do not send sensitive medical records through the general email address unless our team specifically asks you to use an approved channel.
How we use information
We use the information to respond to enquiries, provide service and centre information, coordinate requested assistance, maintain business records, improve our services and comply with applicable legal requirements.
Payments
If online payments are enabled, payment transactions may be processed by an authorised third-party payment gateway. We do not store complete card, UPI or banking credentials on this website. The payment provider handles that information under its own privacy and security practices.
Sharing and retention
We may share information with service providers only as needed to respond to your request, operate our services, process a payment or comply with law. We retain information only for as long as reasonably necessary for these purposes and legal obligations.
Your choices
You may ask us to correct or delete personal information, subject to applicable legal and record-retention requirements. Contact us at info@rubyservices.com.
Contact
Ruby Hall Clinic Services Private Limited, The Fifth Avenue, E4-C to E4-F, Boat Club Road, Pune – 411001, Maharashtra. Phone: +91 89569 81693.